Mediation Skills Training Course at the Industrial Court - 18th -22nd Sept 2012

Distinguished participants

"Mediation Skills and Techniques" book presentation

The Malaysian Mediation Centre (MMC) conducted a 5 days Mediation Certification Course at the Industrial Court, Malaysia recently. It ran from 18th September 2012 till 22nd September 2012. The venue was at the Industrial Court itself in Kuala Lumpur. The trainers were Nacha, Meg and myself. Nacha and Meg did most of the work while I handled the topic on techniques or better known as “Dealing with Stubborn Behaviour”. I informed the participants that I intend to replace the negative word “Stubborn” with “challenges”. Why? Because challenges can be overcome! The participants were made up of the Chairmen and Chairwomen of the Industrial Court (“Industrial Court Judges”), the Registrar, the Deputy Registrar and the Assistant Registrars. They came from Kuala Lumpur, Perak, Sarawak and Johor.

The feedback from the participants was positive. I think most of them enjoyed the course very much. I wish I could share more techniques with the participants but because this  is a Certification course, there were a lot of grounds to cover apart from mediation techniques. As usual, the training would not have been possible without the support of the wonderful coaches like the ever obliging Puan Hendon, the ever friendly and helpful Tejinderpal, the witty Wong Lu Peen, Sumathi and a few others. For the record, the trainers and coaches were not paid. All monies collected go to the MMC fund.

Rachel Tan who is now with Thomson Reuters Malaysia (Sweet & Maxwell Asia) made an appearance with copies of my book. The Industrial Court bought seven (7) copies of my book to be distributed to the various Courts in Malaysia. Thank you so much for the great support. All of us had a great time and hope that we will be able to conduct more of these trainings in the future.